Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Springfield come from postal codes 01109 and 01108.
Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
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What isn't working?
Please let us know what issue you are experiencing with Comcast Xfinity:
Thank you for the report! If you have any tips or frustrations you wish to share, please leave a message in the comments section!
In the last three months, how would you rate Comcast Xfinity?
2.20 out of 5 126,609 ratings
Thank you!
Problems in the last 24 hours in Springfield, Massachusetts
The chart below shows the number of Comcast Xfinity reports we have received in the last 24 hours from users in Springfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 15: Problems at Comcast Xfinity
Comcast Xfinity is having issues since 04:40 PM EST. Are you also affected? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Comcast Xfinity users through our website.
Internet (60%)
TV (12%)
Wi-fi (12%)
Total Blackout (7%)
E-mail (6%)
Phone (3%)
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Live Outage Map Near Springfield, Hampden County, Massachusetts
The most recent Comcast Xfinity outage reports came from the following cities:Wilbraham, Holyoke, Springfield, West Springfield, Feeding Hills, Chicopee, Enfield, Indian Orchard and Westfield.
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City | Problem Type | Report Time |
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Internet | ||
Phone | ||
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Internet | ||
TV |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Comcast Xfinity Issues Reports Near Springfield, Massachusetts
Latest outage, problems and issue reports in Springfield and nearby locations:
Specter_779519 (@7795Specter) reported fromWestfield, Massachusetts
Xfinity 6gig internet service very cool.
Tanner 🎃 🍂 (@TheWonderBoy_24) reported fromWestfield, Massachusetts
@dabfordale The fact that a majority of the Saturday races are EARLIER than the Sunday races is my issue. It's backwards. It also proves that we are likely to not see much qualifying/practice for Xfinity/trucks and probably a quick prac/qual/race on Sunday.
Eileen Flaherty (@ebf19) reported fromWest Springfield, Massachusetts
@Xfinity could possibly be the worst cable provider. I have been working to gain access to the @usabasketball men’s game on @peaco*ckTV that we have in our current plan for the past two hours and still nothing. This is ridiculous
Kola Champagne Papi (@CalebCruzado) reported fromSpringfield, Massachusetts
The Comcast girl just said “ I’ve noticed you’ve called everyday about the same issue “ so why haven’t you sent out a technician blood
Jayson Sanchez | J Fonz ⚡️ (@JaySan2k1) reported fromSpringfield, Massachusetts
@comcast did you know your #comcast #customerservice is horrible? We waited 25 min to speak with someone... then got transferred twice because the agents didn’t understand what our inquiries were... @comcastcares
Pete Skerritt (@PeteSkerritt) reported fromWest Springfield, Massachusetts
Wow, @Xfinity sure is quiet tonight while its internet service in at least the northeastern US is broken. Less than 2Mbps down on a 300Mbps plan, and I’m not alone. What’s happening in Philly? Any public acknowledgement? Any “We’re working on it?” No? Nothing?
The Beast DjLimelite (@DjLimeliteBR) reported fromSpringfield, Massachusetts
@CallofDuty @Xbox @Xfinity tf going on with yall services... **** keeps singing out and updating
Kathy Bates☦07🇬🇷🇮🇹Sixx ♋ 🐶MikaBitch🐶 (@Kathy07SixxJJ) reported fromSpringfield, Massachusetts
@comcast please have customer retention call me
Pete Skerritt (@PeteSkerritt) reported fromWest Springfield, Massachusetts
@Xfinity A tech visit is already scheduled for tomorrow AM, which will hopefully solve the problem. Connectivity has been inconsistent since the service began a little over a month ago, and phone/chat tech has no idea why.
Anf 👦🏽 (@therealAnf_) reported fromSpringfield, Massachusetts
@TalkinGiants @Rubenfvargas Xfinity sucks tho lol they don’t have nfl network
Chris O’Brien 🤙🏻 #Billsmafia (@ChrisOB413) reported fromSpringfield, Massachusetts
@Xfinity so help me God, why am I getting terrible internet AGAIN?!
Pete Skerritt (@PeteSkerritt) reported fromWest Springfield, Massachusetts
Having to miss at least a day of work because of @Xfinity problems is incredibly frustrating. Had to cancel an extra help session with some students and am leaving the teachers I work with in a rough spot.
Jon Snow (@mattdupont17) reported fromSpringfield, Massachusetts
@XfinitySupport I have had the worst experience in my 20 years as a customer with xfinity recently. I have a gigabyte plan and I'm a preferred customer. I have tried to get the XB8 since it came out in April. You have sent me the XB7, which I already have TWICE now. Terrible
Pete Skerritt (@PeteSkerritt) reported fromWest Springfield, Massachusetts
I think Xfinity is legit stumped, because speeds directing to Xfinity-related servers are still just fine. But YouTube is broken. Some websites don’t work. I’m afraid to turn on my Xbox One or Switch, since they probably can’t connect at dial-up speeds.
Matt Castonguay (@MCastonguay27) reported fromWest Springfield, Massachusetts
@comcast is the WORST company on the planet to deal with. THAT is a hill I’m willing to die on. 6 HOURS. 6 hours today on multiple phone calls and in-person. No hyperbole — would rather nail myself to a burning building than deal with this dumpster fire company.
Ryan Shanks 👁🗨 (@ryanshanks) reported fromLongmeadow, Massachusetts
Come on @comcast your killing me! Get this Texas game back on! #wtf #HookEm 🤘🏻
Kola Champagne Papi (@CalebCruzado) reported fromSpringfield, Massachusetts
@Xfinity my wifi is down AGAIN
Scott Greene (@Scotty_Ballgame) reported fromLongmeadow, Massachusetts
Can someone in the know please explain to me how this @WWENetwork on @peaco*ckTV works? I get Peaco*ck as part of my @Xfinity package. I've also been paying $9.99/month for #WWENetwork. Do I need to keep paying for Network since I have Peaco*ck? Is app diff from what's on Peaco*ck?
TheRealMaleQueen. 🇺🇸 (@LetticiaChacon) reported fromSpringfield, Massachusetts
If you think they ain't watching you on the Wi-Fi they watching you on the Wi-Fi. Catch You Slipping. When you sign that consent form to use Wi-Fi. Wonder why that **** don't work.#Xfinity
Julieee (@DancerJulieee) reported fromSpringfield, Massachusetts
@Xfinity I have experienced awful internet for two months now and have been on the phone with your support team every other day. Nothing has been resolved. I’m a teacher doing remote learning and I need my internet working
Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
Christopher Mitchell (@communitynets) reported
Comcast Xfinity just warned me I'm at 75 percent of the totally arbitrary and unnecessary rip off 1.2 terrabyte bandwidth cap for the month. Guess who doesn't live in a market with any other choice for high speed Internet service?
Jay Sanchez (@SanchizeUnfltrd) reported
I certainly hate, passionately, a lot of the bigger COs out here that do absolutely nothing for you when you’re in a jam.PGEVerizonAttComcastDMVOn and on these peeps have UTILITY power and do nothing helpful for small biz. Power out!? Too bad ; nk internet - too bad
John/S0ULLESS (@S0ULL355) reported
@ReVo_Nuke @KOSDFF Sadge. XFinity was my only until they put Verizon **** in the ground so now I have fiber.
Anthony Kernich (@AntJKernich) reported
Nashville SS is such a tedious track to race on - it's too slow for drafting plus it's one line and no tyre wear #TNLottery250 #nascar #xfinity
Bigdaddy (@djbigdaddy) reported
A bunch of racers are overheated and damn near passing out at the xfinity race. Tomorrow is supposed to be hotter. The cup race is going to be a beast for a lot of drivers
CupScene.com - Voice of the NASCAR Nation © 1996 (@cupscene) reported
Inspection in the NASCAR Xfinity Series garage is complete and there were no issues.One lug nut each: 6, 10, 31, 44 #NASCAR 🏁 @NashvilleSuperS 🏁 #TennesseeLottery250
Mike Skiff (@mikeskiff) reported
Hey there @XfinitySupport I’ve been an Xfinity Mobile customer for almost 4 years and never missed a payment or been late. Why is it that you won’t allow me more than 5 lines on my account??? I’m now forced to shop your competitors and leave as a result. Very odd policy
Kimma (@Kimma_S) reported
FYI: If you are an Xfinity customer you have Peaco*ck Premium for free. If you are a SpectrumTV subscriber you can sign up for 12 months of Peaco*ck Premium for free.#Mets
Daniel McFadin (@danielmcfadin) reported
No issues in Xfinity post-race inspection.#NASCAS
William Nagel (@William_Nagel_) reported
Tech complete in the Xfinity garage. No issues. Allgaier the winner. One lug nut missing/loose (monetary fine) for Vargas, Cassill, Snider, Ellis@bobpockrass @J_Allgaier @NashvilleSuperS