Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
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What isn't working?
Please let us know what issue you are experiencing with Comcast Xfinity:
E-mailThank you for the report! If you have any tips or frustrations you wish to share, please leave a message in the comments section!
In the last three months, how would you rate Comcast Xfinity?
2.20 out of 5 126,609 ratings
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Problems in the last 24 hours in Longmeadow, Massachusetts
The chart below shows the number of Comcast Xfinity reports we have received in the last 24 hours from users in Longmeadow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 15: Problems at Comcast Xfinity
Comcast Xfinity is having issues since 04:40 PM EST. Are you also affected? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Comcast Xfinity users through our website.
Internet (60%)
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TV (12%)
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Wi-fi (12%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (3%)
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Live Outage Map Near Longmeadow, Hampden County, Massachusetts
The most recent Comcast Xfinity outage reports came from the following cities:Wilbraham, Holyoke, Springfield, West Springfield, Feeding Hills, Chicopee, Enfield, Indian Orchard, Westfield and East Windsor.
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| City | Problem Type | Report Time |
|---|---|---|
 Wilbraham | Wi-fi | |
| Holyoke | Internet | |
| Springfield | Phone | |
| West Springfield | Internet | |
| Springfield | Internet | |
| Feeding Hills | TV |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Comcast Xfinity Issues Reports Near Longmeadow, Massachusetts
Latest outage, problems and issue reports in Longmeadow and nearby locations:
- Matt Castonguay (@MCastonguay27) reported fromWest Springfield, Massachusetts
@comcast is the WORST company on the planet to deal with. THAT is a hill I’m willing to die on. 6 HOURS. 6 hours today on multiple phone calls and in-person. No hyperbole — would rather nail myself to a burning building than deal with this dumpster fire company.
- Ashley W (@ashleyweidner) reported fromEllington, Connecticut
@Xfinity your customer service is soooo difficult to contact. I have tried twice to get a new account and was just disconnected again. Can someone PLEASE help me?
- Kola Champagne Papi (@CalebCruzado) reported fromSpringfield, Massachusetts
@Xfinity my wifi is down AGAIN
- Jayson Sanchez | J Fonz ⚡️ (@JaySan2k1) reported fromSpringfield, Massachusetts
@comcast did you know your #comcast #customerservice is horrible? We waited 25 min to speak with someone... then got transferred twice because the agents didn’t understand what our inquiries were... @comcastcares
- Pete Skerritt (@PeteSkerritt) reported fromWest Springfield, Massachusetts
@Xfinity A tech visit is already scheduled for tomorrow AM, which will hopefully solve the problem. Connectivity has been inconsistent since the service began a little over a month ago, and phone/chat tech has no idea why.
- Pete Skerritt (@PeteSkerritt) reported fromWest Springfield, Massachusetts
I think Xfinity is legit stumped, because speeds directing to Xfinity-related servers are still just fine. But YouTube is broken. Some websites don’t work. I’m afraid to turn on my Xbox One or Switch, since they probably can’t connect at dial-up speeds.
- Pete Skerritt (@PeteSkerritt) reported fromWest Springfield, Massachusetts
Wow, @Xfinity sure is quiet tonight while its internet service in at least the northeastern US is broken. Less than 2Mbps down on a 300Mbps plan, and I’m not alone. What’s happening in Philly? Any public acknowledgement? Any “We’re working on it?” No? Nothing?
- Jon Snow (@mattdupont17) reported fromSpringfield, Massachusetts
@PinkGlitterRain @JaniceKapner @TMobile Nice! Xfinity mobile uses Verizon cell service and they don't have a down payment for pre-ordering the Note 20 Ultra. I wish I was a celebrity so more people could read this
- Joel McAuliffe (@JoelforChicopee) reported fromChicopee Falls, Massachusetts
In Chicopee, we know first-hand how big corporate monopolies like Charter Spectrum do business — and it’s the same for Comcast, Verizon, and all the others. They force people to pay ridiculous prices in exchange for poor service because they know consumers have no other options.
- Brady Laubscher (@BradyLaubscher) reported fromSimsbury Center, Connecticut
@comcast can I get my cable back please ?!?!! Or a big credit on my account for the last week of no service after the storm.
- Julieee (@DancerJulieee) reported fromSpringfield, Massachusetts
@Xfinity I have experienced awful internet for two months now and have been on the phone with your support team every other day. Nothing has been resolved. I’m a teacher doing remote learning and I need my internet working
- Scott Greene (@Scotty_Ballgame) reported fromLongmeadow, Massachusetts
Can someone in the know please explain to me how this @WWENetwork on @peaco*ckTV works? I get Peaco*ck as part of my @Xfinity package. I've also been paying $9.99/month for #WWENetwork. Do I need to keep paying for Network since I have Peaco*ck? Is app diff from what's on Peaco*ck?
- Kathy Bates☦07🇬🇷🇮🇹Sixx ♋ 🐶MikaBitch🐶 (@Kathy07SixxJJ) reported fromSpringfield, Massachusetts
@comcast please have customer retention call me
- Kola Champagne Papi (@CalebCruzado) reported fromSpringfield, Massachusetts
@Xfinity has had four, I’m now waiting on my fifth technician to come fix the WiFi at my house. And it’s the same problem every single time. Please count your days.
- Mara Chapin (@marachapin) reported fromLudlow Center, Massachusetts
@kaaaaylee Same! It’s a dish service or spectrum/xfinity in wmass. My hometown is starting their own fiber through the electric company, which is pretty awesome. But Spectrum is the worst by far... outdated cable, terrible pricing and outages without warning.
- Kola Champagne Papi (@CalebCruzado) reported fromSpringfield, Massachusetts
The Comcast girl just said “ I’ve noticed you’ve called everyday about the same issue “ so why haven’t you sent out a technician blood
- Chris O’Brien 🤙🏻 #Billsmafia (@ChrisOB413) reported fromSpringfield, Massachusetts
@Xfinity so help me God, why am I getting terrible internet AGAIN?!
- Nathan Blais (@nateblais_) reported fromSpringfield, Massachusetts
@Xfinity has t h e worst customer service of all time lmao
- Beach Mom (@CeceCalabrese) reported fromAgawam, Massachusetts
@Outlander_STARZ Too bad I can’t watch it even though I pay through the nose for my Starz channel on Comcast. #ripoff
- Pete Skerritt (@PeteSkerritt) reported fromWest Springfield, Massachusetts
Having to miss at least a day of work because of @Xfinity problems is incredibly frustrating. Had to cancel an extra help session with some students and am leaving the teachers I work with in a rough spot.
Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
- Christopher Mitchell (@communitynets) reported
Comcast Xfinity just warned me I'm at 75 percent of the totally arbitrary and unnecessary rip off 1.2 terrabyte bandwidth cap for the month. Guess who doesn't live in a market with any other choice for high speed Internet service?
- Jay Sanchez (@SanchizeUnfltrd) reported
I certainly hate, passionately, a lot of the bigger COs out here that do absolutely nothing for you when you’re in a jam.PGEVerizonAttComcastDMVOn and on these peeps have UTILITY power and do nothing helpful for small biz. Power out!? Too bad ; nk internet - too bad
- John/S0ULLESS (@S0ULL355) reported
@ReVo_Nuke @KOSDFF Sadge. XFinity was my only until they put Verizon **** in the ground so now I have fiber.
- Anthony Kernich (@AntJKernich) reported
Nashville SS is such a tedious track to race on - it's too slow for drafting plus it's one line and no tyre wear #TNLottery250 #nascar #xfinity
- Bigdaddy (@djbigdaddy) reported
A bunch of racers are overheated and damn near passing out at the xfinity race. Tomorrow is supposed to be hotter. The cup race is going to be a beast for a lot of drivers
- CupScene.com - Voice of the NASCAR Nation © 1996 (@cupscene) reported
Inspection in the NASCAR Xfinity Series garage is complete and there were no issues.One lug nut each: 6, 10, 31, 44 #NASCAR 🏁 @NashvilleSuperS 🏁 #TennesseeLottery250
- Mike Skiff (@mikeskiff) reported
Hey there @XfinitySupport I’ve been an Xfinity Mobile customer for almost 4 years and never missed a payment or been late. Why is it that you won’t allow me more than 5 lines on my account??? I’m now forced to shop your competitors and leave as a result. Very odd policy
- Kimma (@Kimma_S) reported
FYI: If you are an Xfinity customer you have Peaco*ck Premium for free. If you are a SpectrumTV subscriber you can sign up for 12 months of Peaco*ck Premium for free.#Mets
- Daniel McFadin (@danielmcfadin) reported
No issues in Xfinity post-race inspection.#NASCAS
- William Nagel (@William_Nagel_) reported
Tech complete in the Xfinity garage. No issues. Allgaier the winner. One lug nut missing/loose (monetary fine) for Vargas, Cassill, Snider, Ellis@bobpockrass @J_Allgaier @NashvilleSuperS
